04 — Ongoing Support & Stability

Ongoing IT management that lets your team focus on work

Remote-first IT management with coverage defined around your users, locations, and assets. We review your needs and confirm scope and cost before activation.

Fixed cost per month
Replace or complement an in-house IT team
Regular reports for decision-makers
DellFortinetKasperskyZoho
OMA specialist working with an in-house IT manager
Fixed costper month

Services that save your team time

Managed IT plans for businesses

Request a review of your needs and coverage scope before selecting a plan.

For businesses

Complete IT

Broader IT coverage; final scope is agreed after reviewing your sites and assets.

Request a quote

Minimum 15 users

Request a fit review

Submitting a request is not a contract or activation. It remains pending until OMA reviews and approves price and scope, payment is collected, the agreement is signed, and OMA approval is recorded.

Why you need this

When IT needs exceed your in-house capacity

01

A small internal team

Ongoing coverage can exceed your current team’s capacity.

02

Multiple sites and assets

Managing IT across branches needs clear scope and responsibilities.

03

Unclear support costs

A needs review before contracting helps define monthly cost.

Management shaped around your agreement

IT environment review

Review sites, users, and systems before proposing a management scope.

Support and management scope

Included services and each party’s responsibilities are defined in the agreement.

Clear monthly pricing

Price is confirmed after defining users, minimums, and scope.

How it works

Define the right coverage for your team

01

Review your needs

Review the users, locations, and relevant assets.

02

Define the scope

Clarify included services, exclusions, and responsibilities.

03

Approve the proposal

Confirm pricing, term, and payment terms before activation.

04

Start management

Coverage starts after OMA and customer approval and payment confirmation.

9years of tech expertise
157529registered commercial entity
2120ITIDA license number
Remotewith on-site visits within the agreed scope

FAQ

Managed IT questions

That depends on your scope and required roles and is reviewed case by case.

After proposal and scope approval and payment confirmation; an inquiry alone does not activate service.

A technology partner that lightens the load

You do not need a full IT department to get dependable support

The decision is not a salary-versus-package comparison. It is about ownership, available expertise, and clear access and decisions. Choose a model for your operations, then agree the scope before work begins.

01

Hire an in-house IT lead

Fits daily work that needs a consistent on-site presence and deep knowledge of your business.

  • Close to employees, operations, and decisions.
  • Knowledge and context build inside your company.
  • You manage hiring, training, tools, and absence cover.
  • Expertise depends on the person’s skills and capacity.
02

A dedicated OMA IT resource

Ask whether an OMA team member can be assigned to agreed duties, hours, and work location.

  • May fit when you need someone close to your team without a direct hire.
  • Service management remains within a clear agreement with OMA.
  • Availability, coverage, and backup are confirmed after reviewing the need.
  • Duties, access, and term are agreed in writing before work starts.
Subject to need and availability
03

OMA managed IT team

Fits when you need remote help, visits, and related expertise from a team rather than one person.

  • Remote help for suitable issues, with visits within scope.
  • Support, management, or maintenance can be scoped as needed.
  • Responsibilities, assets, hours, and response terms go in the written quote.
  • May avoid building a full internal team when the agreed scope covers your needs.
Agreed tasks and coverage
04

Your IT lead plus OMA

Fits when an internal lead knows the business and needs backup for specialist work or peak demand.

  • Your internal lead stays close to employees and daily priorities.
  • Use OMA for work beyond the team’s expertise or capacity.
  • Agree responsibilities and handoffs before work starts.
  • Keep internal knowledge and add expertise where needed.

Trust is built into the details

Before assigning IT responsibility, agree on:

  • Clear ownershipWho receives requests and manages escalation?
  • Controlled accessWhat access is needed, and who approves changes?
  • Written scopeWhich devices, sites, and hours are covered?
  • Documented follow-upHow are requests, decisions, and handovers recorded?
If budget is one of your criteria, compare annual costs

An additional comparison — not the only factor

Compare equivalent scope before comparing numbers

Enter the costs you know. This annual comparison is indicative and changes with service scope, taxes, and extra work.

In-house employee cost
OMA service quote

Enter at least the monthly salary and service fee to compare annual totals.

This calculation stays in your browser and is not sent or saved. Before deciding, confirm both options cover the same users, devices, service hours, taxes, travel, and scope. A suitable managed service can cost less than hiring multiple specialists, but the result depends on your figures and proposal scope. Request a written OMA proposal for review.

Want to find the right model for your business?

Share your user, device, and site counts and business hours; OMA can review the scope with you.

Request a needs review

The store · alongside the service

Equipment related to this service

Browse store categories related to your needs. Price, availability, and model compatibility are confirmed in the store before an order is approved.

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Ready to start your project?

Our engineers are ready to assess your needs and recommend the right fit.