Remote Care
Remote technical support for your team. The agreement defines covered users, assets, and scope.
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Minimum 10 users
Request a fit reviewIT services that strengthen business and factory teams
IT expertise that works alongside your team
OMA extends your team with expertise across support, maintenance, networks, security, and infrastructure. We can work alongside your in-house IT lead or manage an agreed scope for businesses without an IT team.
Expertise for your team
For IT leads and managers
Remote first
Where suitable
Agreed scope
Tasks and coverage defined first
Expertise for your teamFor IT leads and managers
Find the right IT support
Tell us about your business and get a practical starting point
We will guide you step by step. Review your answers before sending them to OMA.
This estimate uses the WorkSpace review dated 18 October 2026; availability is on request and store visibility is unconfirmed. It is not a purchase, reservation, or contract. OMA confirms price, scope, availability, and travel before customer approval, any required agreement, and payment; activation waits until then.
1Need
2Business
3Coverage
Your summary and initial recommendation
What we understood
Recommendation and why
Indicative scope
Assumptions and exclusions
This estimate uses the WorkSpace review dated 18 October 2026; availability is on request and store visibility is unconfirmed. It is not a purchase, reservation, or contract. OMA confirms price, scope, availability, and travel before customer approval, any required agreement, and payment; activation waits until then.
Not sure which path fits your situation? Talk to an expert
Services that save your team time
Choose the support level that fits your business
These plans are for review and quote requests only; there is no checkout or activation. Use the needs advisor for an estimate from OMA-reviewed WorkSpace rates; final approval follows scope and availability review.
Managed IT
Ongoing IT management with scope reviewed with your business before contracting.
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Minimum 15 users
Request a fit reviewComplete IT
Broader IT coverage; final scope is agreed after reviewing your sites and assets.
Request a quote
Minimum 15 users
Request a fit reviewAdvisor amounts are estimates from the WorkSpace review dated 18 October 2026; availability is on request and store visibility is unconfirmed. No purchase or reservation is offered here. OMA confirms price, scope, availability, any required agreement, and payment before service starts. The visit rate applies only inside Alexandria core; travel outside it is quoted and approved in advance.
C.R. 157529
ITIDA License 2120
Officially registered in Alexandria & Zagazig
Who we are
Nine years of building IT infrastructure you can rely on
OMA IT Solutions is an Egyptian company founded in 2017 with an ambitious vision: to be the leading technology partner for businesses striving to grow. For us, technology isn't just tools — it's a real partner in your success.
We deliver integrated, innovative technology solutions that combine technical expertise, continuous innovation, and exceptional customer service. With our Alexandria branch, we're now closer to clients across Egypt.
Common IT problems — start here
A computer or app is not working
Remote-first help for employee devices and software, with a visit considered when needed.
Slow or unreliable internet and Wi-Fi
Review connectivity, network equipment, and affected users to identify the next step.
Business email or user access problems
Review business email, sign-in, and access problems.
A printer or office device has stopped
Share the device and how many users are affected before deciding whether a visit is needed.
Missing files or backup concerns
Review backup and data status before discussing recovery or protection. Do not send confidential files.
Malware, phishing, or a suspected breach
Tell us if an incident is happening or you need preventive protection; active incidents need human triage.
Business technology, selected
Technology selected for your business
From security and networking to business devices, explore real OMA Store products and check current pricing and availability on each product page.
Products and images link to OMA Store. Price and stock can change; check the product page before placing an order.
Our Technology Partners
Official partnerships with leading global brands
Our Clients
Your partner toward a secure, innovative digital future
Industrial Sector
- Kunouz Masr Marble
- MMK Pack
- Al Taamir Arabia Investment
- Palm Egypt Dates
Medical Sector
- Al Waha Hospital
- Neuro Hospital
Sports Sector
- Alexandria International Stadium
- Ismaily Sporting Club
A technology partner that lightens the load
You do not need a full IT department to get dependable support
The decision is not a salary-versus-package comparison. It is about ownership, available expertise, and clear access and decisions. Choose a model for your operations, then agree the scope before work begins.
01
Hire an in-house IT lead
Fits daily work that needs a consistent on-site presence and deep knowledge of your business.
- Close to employees, operations, and decisions.
- Knowledge and context build inside your company.
- You manage hiring, training, tools, and absence cover.
- Expertise depends on the person’s skills and capacity.
02
A dedicated OMA IT resource
Ask whether an OMA team member can be assigned to agreed duties, hours, and work location.
- May fit when you need someone close to your team without a direct hire.
- Service management remains within a clear agreement with OMA.
- Availability, coverage, and backup are confirmed after reviewing the need.
- Duties, access, and term are agreed in writing before work starts.
03
OMA managed IT team
Fits when you need remote help, visits, and related expertise from a team rather than one person.
- Remote help for suitable issues, with visits within scope.
- Support, management, or maintenance can be scoped as needed.
- Responsibilities, assets, hours, and response terms go in the written quote.
- May avoid building a full internal team when the agreed scope covers your needs.
04
Your IT lead plus OMA
Fits when an internal lead knows the business and needs backup for specialist work or peak demand.
- Your internal lead stays close to employees and daily priorities.
- Use OMA for work beyond the team’s expertise or capacity.
- Agree responsibilities and handoffs before work starts.
- Keep internal knowledge and add expertise where needed.
Trust is built into the details
Before assigning IT responsibility, agree on:
- Clear ownershipWho receives requests and manages escalation?
- Controlled accessWhat access is needed, and who approves changes?
- Written scopeWhich devices, sites, and hours are covered?
- Documented follow-upHow are requests, decisions, and handovers recorded?
If budget is one of your criteria, compare annual costs
An additional comparison — not the only factor
Compare equivalent scope before comparing numbers
Enter the costs you know. This annual comparison is indicative and changes with service scope, taxes, and extra work.
Enter at least the monthly salary and service fee to compare annual totals.
This calculation stays in your browser and is not sent or saved. Before deciding, confirm both options cover the same users, devices, service hours, taxes, travel, and scope. A suitable managed service can cost less than hiring multiple specialists, but the result depends on your figures and proposal scope. Request a written OMA proposal for review.
Want to find the right model for your business?
Request a needs review
Share your user, device, and site counts and business hours; OMA can review the scope with you.
Ready to start your project?
Our engineers are ready to assess your needs and recommend the right fit.